Meeting/Event Information
IFMA HQ Course - FMP: Operations and Maintenance
June 11, 2013
8:00 AM CDT - 5:00 PM CDT
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IFMA’s Service Center of Excellence
800 Gessner Rd., Ste. 900
Houston, TX 77351
http://www.ifma.org
Directions
Email: [email protected]
Phone: 713-623-6124
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Pricing: US$700 members; US$900 nonmembers
Operations and Maintenance Course
Operations and Maintenance: The primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds. FMs must ensure that the facility and all of its required systems function efficiently, reliably, safely, securely, and in a manner consistent with existing regulations and standards. Effective operation and maintenance of facilities is a complex responsibility in today’s environment. View course table of contents below.
Operations and Maintenance
Introduction
Chapter 1: Introduction to Operations and Maintenance
- Topic 1: Operations and Maintenance Overview
- Topic 2: Begin with a Plan
Chapter 2: Assess Facility Needs
- Topic 1: Assess Condition of Building Structure
- Topic 2: Assess Exterior Structures and Elements
- Topic 3: Assess Condition of Building Systems
- Topic 4: Assess Interior Furnishings, Fixtures and Equipment
- Topic 5: Assess Grounds
Chapter 3: Manage/Oversee Operations and Maintenance of Building, Systems and Equipment
- Topic 1: Acquire Systems, Materials and Equipment
- Topic 2: Install Systems, Materials and Equipment
- Topic 3: Maintain Systems, Materials and Equipment
- Topic 4: Operate Building Systems and Equipment
- Topic 5: Replace Systems, Materials or Equipment
Chapter 4: Manage/Oversee Occupant Services
- Topic 1: Recognize Required Occupant Services
- Topic 2: Develop Usage and Service Level Guidelines
- Topic 3: Prepare and Execute Modifications to Occupant Services
Chapter 5: Select the Best Resources
- Topic 1: Develop Maintenance and Occupant Service Specifications
- Topic 2: Select Competent Service Providers (Staff or Contract)
- Topic 3: Negotiate Service Level Agreements
- Topic 4: Monitor Work/Service Performance
- Topic 5: Resolve Contract Disputes
Chapter 6: Measure Operations and Maintenance Performance
- Topic 1: Determine Life-Cycle Cost
- Topic 2: Monitor Use and Performance of Facilities
- Topic 3: Monitor Occupant Satisfaction
